Job Description : |
Description:
Impel offers automotive dealers, wholesalers, OEMs and third-party marketplaces the industry’s most advanced digital engagement platform. The company’s end-to-end omnichannel solution leverages proprietary shopper behavioral data and AI technology to deliver hyper-personalized experiences at every touchpoint across the entire customer journey. Impel’s merchandising, communication, marketing and imaging applications work seamlessly with all major website, CRM and DMS platforms. To date, the company has delivered more than 2 billion shopper interactions across more than 40 countries. To learn more about Impel, visit impel.io.
We are seeking a Content Operations Specialist who will contribute to the development and growth of our content-driven automotive software products. You will research, strategize and write content with the user experience in mind and offer a content strategy perspective throughout each product’s lifecycle to drive continuous improvement.
Responsibilities
Conducting high-quality research to inform content, stay up to date on market trends and contribute to our overall content strategy
Writing copy that’s consistent, concise and in line with the goals of each respective product
Editing images and videos according to our standards and best practices
Maintaining several content libraries, consisting of explainer copy, images and videos
Managing and prioritizing projects in a fast-paced, ever-changing environment
Self-editing assignments for accuracy and relevancy
Collaborating with other writers, designers, product owners and cross-functional teammates to deliver compelling content solutions
Auditing content regularly to identify and drive necessary improvements across all products
. Requirements:
Superior research, writing, editing and proofreading skills
Ability to develop different types of content, including in-product, UI/UX and conversational AI copy
Strong attention to detail, especially in regard to spelling, grammar and punctuation
Capable of working both independently and as a productive member of a team
Exceptional time management and communication (written and verbal) skills
Eager to take initiative to complete tasks and achieve goals on or ahead of schedule
Willing to be open and receptive to feedback and adapt quickly in a dynamic environment
Proficient in Google Workspace productivity tools
Qualifications
Bachelor’s degree in English, journalism, marketing, communications or another relevant field preferred
1+ years of professional experience writing content for digital products
Experience with Adobe Photoshop, Adobe Premiere Pro and other Adobe products is a plus
Impel is a proud equal opportunity employer. We will consider all qualified candidates regardless of race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity, family responsibilities, disability, education, political affiliation, veteran status or genetic info. |