| Job Description : |
Pay Level: 1B
This position will be posted internally until the close of business on February 28, 2022.
Sales employees are responsible for ensuring they meet the time in role (TIR) requirements before applying for this position. Refer to the Sales Time In Role Guidelines or speak to your manager if you have questions on the requirements. All employees should align with their manager before applying. Employees who do not meet the TIR requirements must have manager approval to apply. TIR is calculated from the effective date the employee moved into their current position.
Summary:
Under limited supervision, this position is responsible for managing content, web design and implementing continuous improvement of the Sales Communication website which also includes Convenience Store. Coordinator will collaborate with marketing and sales planning managers and prioritize the timely delivery of digital new product and promotional programs, updates to existing sales programs, selling tools and news critical to the performance of the selling organization. This position owns the process of website content and works across multiple online platforms for all Sales and C-Store eCommunications accessed by the organization. Provides Sales support as needed to Sales Teams and other Sales Communication Coordinators.
Summary of major duties:
Collaborate and prioritize content with marketing managers, as well as other internal partners, to deliver timely and accurate sales communications including weekly Sales eBulletin and C-Store cBulletin, new programs eCommunications, Special Announcements, daily eMinders and confidential Price Increases. Design webpage using SalesForce online web content platform and create image layout using multimedia software for all eCommunications. Maintain files in various formats using SalesForce web content management system i.e. MS PowerPoint, Excel, Word, PDF.
Maintain and update current Sales Communications webpage structure: all tabs across the Sales Comms site, including all promotional pages across the site, C-Store Support, Seasons, Digital Commerce, Merchandising Magic and Sales Support. Support other Sales Communication Coordinators by updating information or being the back-up for Hershey’s HAS (images), Product Data System (PDS), SAP and Sales Force Data base.
Update published sales promotional materials including Customer Presentations, Sales Guides, Tools, Everyday & Seasons Ad Tracker, Opportunity Reports, Last Call/Stop Sell List, Guardrail document, Discontinued Items List, etc.
Maintain the communication’s distribution list for over 1,000 employees, adding/deleting names as requested.
Work with IS to redesign and implement website improvements as business requirements evolve. Act as liaison between Sales Communication and IS for any technical system related issues.
Maintain Training documents for the Sales Communications department for new employees across the company, work with the LMS team to make sure all Sales Communications Training are updated.
Provide support and direction globally, as necessary (i.e., Hershey Canada Sales Comm site, AMEA, Hershey Mexico).
Provide support with other projects as needed.
Minimum knowledge, skills and abilities required to successfully perform major duties/responsibilities:
Excellent prioritization, planning and organization skills.
Effective communication and proofreading skills.Ability to handle confidential information.Collaboration must be able to work independently as well in a team environment.Problem solving ability and sound business judgment in a fast-paced working environment.Flexible and willing to adjust to a changing workload to ensure timely results.Maintain reference and sales materials information on a secure web site.Excellent typing, electronic filing, word processing and interpersonal skills.Knowledge of office technologies of Microsoft technologies and the combination of one or more of the following: Sharepoint, SalesForce, Adobe and SAP, desirable.Knowledge of departmental proceduresRequired to work overtime when workload dictatesEffective self-direction and motivation.
Minimum Education and Experience Requirements:
Education: At least 18 months post high school; software web design training desirable. Bachelor’s degree preferred.
Experience:2 years progressive experience in web design and communications or background of quick technical learning.
The Hershey Company is an Equal Opportunity Employer. The policy of The Hershey Company is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual’s race, color, gender, age, national origin, religion, citizenship status, marital status, sexual orientation, gender identity, transgender status, physical or mental disability, protected veteran status, genetic information, pregnancy, or any other categories protected by applicable federal, state or local laws.
The Hershey Company is an Equal Opportunity Employer – Minority/Female/Disabled/Protected Veterans
If you require a reasonable accommodation as part of the application process, please contact the HR Service Center (askhr@hersheys.com). |
