July 17, 2024

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Job Category : Digital marketing
Company Name: TekwissenGroup
Position Name: Marketing – Web Design & Content Development
Location : Atlanta, GA
Job Description : Overview: TekWissen Group is a workforce management provider throughout the USA and many other countries in the world.Job Description: An expert in user experience design and able to execute projects with significant oversight. Accountable for and serves as an expert on all aspects of product portfolio’s lifecycle including: launch, customer experience, financial and operating metrics, enhancement priorities and product roadmaps. Has a strong understanding of assigned products.Passionate and driven to affect change and/or enhancements to satisfy customer needs and optimize customer experience through product innovation and/or improvements to internal organization, processes and technology.identify/research resources necessary to address/balance customer needs. Typically assigned to larger, moderately complex projects requiring independent decision-making with oversight on unusual or complex issues.Output is periodically reviewed by others. Focus is on products sub-elements or features with immediate to near term effects.Partners with cross-functional teams and stakeholders on ideas and solutions that impact operational results.Primary Responsibilities and Essential Functions Responsible for delivering activities and tasks necessary for successful product development and launch projects and achievement of business objectives.Member of cross-functional project teams to support the product lifecycle.Guide and support cross-functional teams to move ideas through a project funnel from ideation through deployment as the champion and owner of the initiative.Developing as leader with respect to project development, team interactions, business insights and product management.May generate business insights which guide product solutions.Identify consumer expectations and unmet needs with product and services to innovate and create solutions that address gaps and enhance customer experience. Directs product features from ideation through deployment.Analyze customer, business and product performance metrics and interpret underlying drivers to translate into data-based recommendations.Develop a documented product vision which aligns with and/or enhances consumer needs, market and competitive trends and corporate strategy.Translate vision into clear and defined UX requirements to drive functional specifications and technical requirements.Drive the development of user experience frameworks which define the product value proposition to support product and services roadmap investments in collaboration with business partners.Research and evaluate product performance to prioritize UX improvements that optimize UX and strengthen product/service.Facilitates communication amongst project leaders, peers and relevant department and cross-functional stakeholders to maintain alignment and awareness of current state of the experience and vision.Create, sustain and optimize operational practices and procedures to drive efficiencies.Monitors developments within the industry, vendor community and technology trend and considers UX implications in light of product roadmaps.Is a recognized product specialist in the organization in a broad UX discipline or in a narrow but specialized component of the UX discipline.Researches design techniques to further the organization’s objectives.Is consulted by other associates.Skills and Qualifications Minimum 2 or more years of experience required in related field (e.g. User Experience, Design, UX Strategy etc.)Excellent interpersonal, collaborative and communication skills to work effectively with teams throughout the organization.Demonstrate strong technical and market knowledge.Software Tools RecommendationsAdobe, Sketch, Figma, InVision, Design System ManagementKnowledge of Design SprintsAttention details, mastery of information designUser Experience AND Design neededDigital experience – high creativityProvide guidance on UX experienceBeing part of testing activityKnowledge Pro-typing tools like AxureHuman computer design or Human computer interactionKnowledge of visual collaboration tools for the digital workspace (Mural or Freehand)Preferred BS/BA degree in related discipline strongly desired (e.g. Psychology, Engineering, Computer Science, arts etc.)Experience in telecommunications or high-tech environment.What are your top 3-5 MUST HAVEs OR REQUIRED skillset? Mid-level experienceClear understanding of the stakeholder’s strategy, confident to ask questionsA thinker/understanding products and toolsCurrent internal organization changes, comfortable with changeCurrent creative processes being built, enjoys being part of the developmentCreative team currently has a partnership with Huge, a well-known agencyTekWissen® Group is an equal opportunity/affirmative action Employer (m/f/d/v) supporting workforce diversity. Job Types: Full-time, ContractWork Location: One location


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