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Job Opening for Associate Director, Enterprise Digital Governance in Merck (North Wales, PA)

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Job Category : Digital marketing
Company Name: Merck
Position Name: Associate Director, Enterprise Digital Governance
Location : North Wales, PA
Job Description : Job Description New hires in office-based roles in the US & Puerto Rico will be required, subject to applicable law, to demonstrate that they have been fully vaccinated for COVID-19 or qualify for a medical or religious exemption to this vaccination requirement that can be accommodated without an undue burden to the operation. However, subject to applicable law, employees working in roles that the Company determines require routine collaboration with external stakeholders, such as employees in customer facing commercial or research based roles, will be required to be fully vaccinated as a condition of employment.” In April 2020, Our Company announced plans to consolidate our New Jersey campuses into a single New Jersey headquarters located in Rahway, NJ by 2023. Therefore, this role will be temporarily based and an exact timing of the departmental move to Rahway, NJ will be communicated at a future date. Position Description: Human Health has an ambition to improve patient and business outcomes around the world through digital, data, analytics, and technology. Our ability to navigate our commercial model around the external environmental shifts, and internal changes to our portfolio, using these strategic capabilities will be key to our commercial success and ultimately decide how we fulfill our ambition. The Digital Marketing and Commercial Excellence (DMCE) organization was stood up in early 2021 to accelerate our commercial transformation, with a focus on modernizing customer engagement for competitive advantage, using data-driven insights. We think about this from three angles: How commercial teams develop and iterate strategy that bring value to patients, customers, and our Company How we engage with customers to build a relevant conversation and sustain long-term How we build a culture that sparks innovation, experimentation and empowers diverse and inclusive teams Our role is to work with colleagues across the world with the goal of doubling the speed, impact, and efficiency of our customer engagement over the next three years. The DMCE organization consists of people with diverse backgrounds and skillsets. We have leaders who have gained extensive experience inside our Company, and from other large organizations and startups. We have people with deep experience in modern marketing and strategy, along with specialist capabilities. Examples include automation and marketing technology, customer experience, omnichannel marketing including social media, agile and change leadership, and content creation. The role The role will report to the Enterprise Digital Governance (eDG) Director and requires a consultative and solution-oriented mindset with the ability to quickly pivot and adapt to dynamic circumstances while supporting multiple initiatives. The preferred candidate thrives on unpacking complex fact patterns, identifying and building strategic connections and finding the balance between compliance and innovation. Role responsibilities (including but not limited to): Coordinate internal and external intelligence gathering around near and long-term digital trends, disruptors, and opportunities (i.e., regulatory, technology, behavioral) Synthesize data and drive cross organizational collaboration to form an enterprise point of view on the relevance, imminence, and potential impact (reputational, economic, etc.) of near and long-term shifts across the ever-evolving digital landscape Build and lead a global task force dedicated to transforming disruptors into opportunities that enable the enterprise to not only be proactive when it comes to change, but also be the change leaders Design, build and implement agile frameworks that govern our digital transformation initiatives which could be around customer engagement, marketing technology investments and omnichannel initiatives. Collaborate with cross organizational stakeholders and subject matter experts in developing strategies that prepare the Company for privacy & regulatory changes and help us leverage these changes to innovate in the digital space Support global HQ and local markets in preparing for and responding to in internal and external audits as they relate to digital activities by coordinating the aggregation of required documentation, curation of records and designing and executing remediation plans for gaps identified (if any). Your profile: DMCE places emphasis on our company ways of working and all candidates should be able to demonstrate the following mindset and behaviors: Knowing to Learning Planning to Experimentation Silos to Networks Withholding to Sharing Controlling to Empowering Remote Work & Travel: While working remotely is possible, there may be up to 25% travel, which includes travel to the Upper Gwynedd, PA and Kenilworth, NJ main offices. Required education, qualifications, and experience: Bachelor’s degree or international equivalent from an accredited university. A minimum of 4-5 years of commercial or consulting experience. A minimum of 2-3 years of implementing or managing compliance, governance and/or risk mitigation related activities. Experience in tracking industry digital trends , data and analytics practices, and thought leadership both within and outside pharmaceutical and life sciences Strong Project Management experience with ability to identify & manage internal stake holders /external vendors in aggregating Data & Competitive Intelligence. Strong interpersonal skills with ability to positively influence policy/process evolution, adoption and change management across the organization Project Management. Preferred experience Practical knowledge of agile methodology and frameworks with experience working in global cross functional teams Our Human Health Division maintains a “patient first, profits later” ideology. The organization is comprised of sales, marketing, market access, digital analytics and commercial professionals who are passionate about their role in bringing our medicines to our customers worldwide. Who we are … We are known as Merck & Co., Inc., Kenilworth, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world’s most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world. What we look for … Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today. NOTICE FOR INTERNAL APPLICANTS In accordance with Managers’ Policy – Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions. If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor. We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace. US and Puerto Rico Residents Only: Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process. Pay Transparency Nondiscrimination We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace. Search Firm Representatives Please Read Carefully Merck & Co., Inc., Kenilworth, NJ, USA, also known as Merck Sharp & Dohme Corp., Kenilworth, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status: Regular Relocation: No relocation VISA Sponsorship: No Travel Requirements: 25% Flexible Work Arrangements: Shift: Valid Driving License: Hazardous Material(s): Number of Openings: 1 Requisition ID:R168828
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