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Job Opening for Chase Social Media Analyst in JPMorgan Chase Bank, N.A. (Philadelphia, PA)

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Job Category : Digital marketing
Company Name: JPMorgan Chase Bank, N.A.
Position Name: Chase Social Media Analyst
Location : Philadelphia, PA
Job Description : Chase Communications Analyst, Chase Social Media With best-in-class banking, credit card and wealth management services, Chase helps nearly 1 out of 2 American households make the most of their money. As one of the most-followed financial brands, Chase communicates with millions of social media users across Facebook, Instagram, LinkedIn and Twitter. Our social media team continues to grow and we’re seeking a Social Media Analyst to join our team in Philadelphia or Chicago. As an Analyst on the Chase Social Media team, you will: Support community management across Facebook, Instagram, LinkedIn and Twitter – supporting monitoring and engagement strategies to build and deepen connections with online communities, deliver consumer insights, and detect reputational risk Support social media content development – including content pitching, creative development, copy writing and story-boarding – in partnership with internal and external content partners Pitch creative ideas and help carry them from concept to execution to drive online engagement with social media audiences Conduct social media listening using tools such as Sprinklr and ZignalLabs to provide consumer insights to not only the social media team, but also internal Marketing and Communications teams at Chase Support team members on various projects and campaigns, effectively communicating timelines, status and results Support the Head of Social Media in project management and operations Ideal candidates should have: 1-2+ years of relevant experience in social media and / or communications Proven record of effectively managing social media channels and executing campaigns Proficiency in Microsoft Office, e.g. Excel and PowerPoint Proficiency in social media engagement and publishing tools (e.g. Sprinklr) a plus Proficiency in social media listening tools (i.e. Sprinklr, ZignalLabs) a plus Proficiency in native social analytics dashboards (i.e., Twitter Analytics) Strong judgment and decision-making acumen Excellent writing Executive presence and public speaking capability Strong ability to problem-solve and think critically Ability to self-start and produce high-quality work Proactive by nature and comfortable working in a fast-paced environment with tight deadlines Excellent organizational skills with the ability to multitask and prioritize high volume, high priority initiatives Confidence to pitch fresh ideas within the team, think creatively, and identify and solve problems Team player with enthusiastic attitude and entrepreneurial spirit. Eager to learn, contribute, and make an impact Passionate about social media Public Relations background / experience a plus Job Communications Organization CONSUMER & COMMUNITY BANKING Schedule Full-time Job Type Standard Shift Day Job Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs. The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the “WELL Health-Safety Rating” for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment. As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Full vaccination is a requirement for this role for new hires joining JPMorgan Chase. Additional requirements include sharing information including your vaccine card in the firm’s vaccine record tool and may include mask wearing and social distancing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law. Note: The requirement to be fully vaccinated to be hired for this role does not apply to roles with a work location in Arkansas, Florida, Iowa, Montana, and Tennessee. For applicants to these roles, JPMorgan Chase will consider all qualified applicants regardless of vaccination status, due to state and local laws. Equal Opportunity Employer/Disability/Veterans
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