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Job Opening for Digital Marketing & Martech Strategist in Capgemini (San Diego, CA)

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Job Category : Digital marketing
Company Name: Capgemini
Position Name: Digital Marketing & Martech Strategist
Location : San Diego, CA
Job Description : Digital Marketing & Martech Strategist059216 Digital Marketing and Martech Strategist Come join our Digital Customer Experience (DCX) Team, responsible for managing portfolio of executive-level Customer Engagement and Experience Strategy programs and a network of studios designed to deepen customer and relationships, accelerate growth, and inspire through the art of the possible. We are seeking an experiential marketer and team/culture leader to join Capgemini’s DCX Team, leading Immersive Customer and Employee Experiences for both virtual and in-person engagement. This includes creating industry-defining, immersive experiences within our customer global centers, planning Martech specific workstreams and requirements gathering activities, leading the installation and planning processes, timelines, stakeholder expectations & communications, and measurement of customer impact. In this role you will begin with the customer’s desired business outcomes in mind and translate that into high-impact, interactive, and engaging industry-focused product and solution experiences across multiple global locations and that can be delivered to customers virtually. The ideal candidate would be a strong team leader, passionate storyteller, natural collaborator, and be able to effectively communicate with senior level stakeholders, partners, and customers. The candidate should be a strategic and creative thinker and be able to translate complex technology concepts into easily consumable customer-facing experiences. Responsibilities Drive the co-creation of the Customer Experience Team Immersive Experiences strategy and planning that we bring to market by Industry and Solution Area. Lead a team of Immersive Experience professionals; manage vendor/agency resources; serve as people and culture leader. Partner closely with field resources to understand how the Center and our immersive experience stories can help accelerate the sales pipeline. Lead the orchestration of immersive experiences across teams to deliver customer and sales impact Support the team in writing scripts that speak to the “how” and “why” of these digital transformation stories Build immersive experiences with props and technology to timeline and budget Work with the field to build a robust pipeline of innovative customer and partner stories that represent Global and Local markets Manage program performance and metrics, communicate program updates to leadership and stakeholder, and act as an evangelist for the program Be hands on helping to problem-solve, personally managing selected engagements and special events, and interacting with customers as a host and speaker. Identify and share trends, business needs, challenges, and feedback from customer engagements, and provide feedback on existing content and ongoing ideas for potential new offers to be developed. Expected travel ~25% Qualifications 10+ years of marketing/experiential design experience required. 15 +years of customer program/project management experience preferably for a technology company or provider required. 5+ years of direct people management experience; demonstrated culture and people leadership. Track record of successfully managing strategy through to operationalizing, including prioritization of resources. Experience managing budgets Strong project management skills with proven track record of successfully managing multiple projects simultaneously Creative thinking and ability to design and optimize new processes and solutions Problem solving and escalation management in a complex environment Experience using data and metrics to measure impact and determine improvements Exceptional communications and collaboration skills with experience successfully interacting and collaborating across a broad set of stakeholders Executive Presence and polish; ability to communicate with senior-level executives internally and with customers Bachelor’s Degree (B.S./B.A.) required. Preferred qualifications: Understanding of cloud computing concepts and trends Project Managers take full responsibility for managing a project or program. They normally manage a number of related streams or activities to achieve a desired business result, planned profitability levels, quality standards and highest-level client satisfaction. Project Managers are responsible for the project plan, budget, structure, schedule and staffing requirements for the delivery organization. A Project Manager usually has technical expertise in one or more other domains (e.g. a Project Manager with testing skills could perform a test manager function). Required Skills and Experience: You ensure that client needs are satisfied through the formulation, development, implementation and delivery of application solutions in response to client requirements, expressed in approved service requests. You are responsible for the overall project plan, budget, structure, schedule and staffing requirements for the delivery organization. You ensure that the project meets its deliverables in an agreed schedule, according to the scope, within stipulated budget, and to quality standards. Qualification: 7-10 years (3 years min relevant experience in the role) experience; Bachelor’s DegreeCertification: Should have EM Level 1.Should be proficient in Negotiating, Vendor Management, Risk Management and Project Financials, KPI & ReportingShould have progressing skills Quality Management. Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship. Click the following link for more information on your rights as an Applicant – About Capgemini Capgemini is a global leader in consulting, digital transformation, technology and engineering services. The Group is at the forefront of innovation to address the entire breadth of clients’ opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year+ heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. Today, it is a multicultural company of 270,000 team members in almost 50 countries. With Altran, the Group reported 2019 combined revenues of €17billion. Visit us at People matter, results count. Job Project Manager Schedule Full-time Primary Location US-GA-Atlanta Other Locations US-CA-San Diego Organization NA AS
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