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Job Opening for E-Commerce Specialist in Metrolina Greenhouses (Huntersville, NC 28078)



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Job Category : Digital marketing
Company Name: Metrolina Greenhouses
Position Name: E-Commerce Specialist
Location : Huntersville, NC 28078
Job Description : Position Summary
The E-Commerce Specialist will support Metrolina Greenhouses and retailers in the scale-up and growth of our e-comm business. The position will be responsible for the creation, maintenance, quality, and improvement of product listings. We are looking for a fast, effective teammate to work cross-functionally within Metrolina to streamline tasks and processes, maximize activities to meet and exceed our e-comm KPI’s. The E-Commerce Specialist will work collaboratively with internal teams (including DTC, marketing, sales, creative, and supply chain) to support our go-to-market e-comm strategy with timely, positive, quantifiable business outcomes.
Project Management
Problem Solving
Job Knowledge
Drive for Results
Key Responsibilities
E-Comm Specialist will be responsible for maintaining product listings and inventory through multiple retail channels
Optimize content based on retailer requirements, strong knowledge of keyword search, web rankings, and inventory availability
Test performance for enhancements and optimization of product listings
Schedule and process inventory based on forecasts, real-time updates, and product performance
Develop and Support Content Timelines and Promotions in alignment with set forecasts and product timing
Maintain a running knowledge of product catalogs and top sellers across accounts
Report on product listings and make recommendations and/or adjustments based on performance
Ensure compliance and knowledge of marketplace policies and guidelines, communicate these changes to the organization
Develop relationships and understanding with cross-functional teams within Metrolina. Contribute to the communication and workflow between departments.
Monitor e-commerce marketing for updates, offerings, and developments
Establish, maintain, and improve processes for the entire e-comm marketing team
Ad hoc tasks/projects to stay ahead of the e-commerce learning curve
Support business by communicating via reporting of e-commerce results
Other duties as assigned
Minimum Qualifications
Bachelor’s Degree in Business, Marketing, Communications, Operations, or related field
2+ Years Ecommerce Operations Experience
Experience with Online/Retail Merchandising
Expertise and Understanding of Ecommerce product listings
Technical aptitude (Microsoft, Adobe, DAM) and ability to expand knowledge to customer interface
Self-starter and results driver
Ability to multi-task with focus and flexibility
Knowledge of online or direct-to-consumer business models
Keen understanding of major retailer e-commerce platforms for product optimization
Experience in retail data analysis- sales and marketing
Strong Communication skills
Detailed oriented
Time management skills
Ability to manage multiple priorities and effectively deliver in a fast-paced environment
Positive attitude and work ethic
Preferred Qualifications
Horticulture/Plant knowledge background and/or interest a plus
Experience with Digital Marketing is a plus
Employee may need to travel locally occasionally to work sites. No overnight travel required.
Job Setting & Physical Demands
Employees in this position work both indoors and outdoors regularly. The role flexes between sedentary, walking, and long periods of standing; however, some administrative duties such as filing are required. This would require the ability to lift files, open cabinets, bend, or stand as necessary. To perform the job successfully the candidate must be able to use a computer and other standard office equipment such as phones, copiers, fax machines, etc. Fluency in the English language and the ability to see, speak, hear, read, and write are required. Normal work hours are M-F 8AM-5PM; however, the ability to travel by all means of transportation and to work any hours/days of the week necessary to meet business needs is required.
This job description indicates in general the nature and levels of work, knowledge, skills, abilities, and other essential functions (as covered under the Americans with Disabilities Act) expected of people assigned to this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. All employees may be required to perform activities outside of their normal job responsibilities from time to time as needed.
EOE – All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability, or veteran status.
Monday – Friday
8:00am – 5:00pm
Some weekends and overtime may be required

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