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Job Opening for E-Commerce Specialist in Metrolina Greenhouses (Huntersville, NC 28078)

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Job Category : Digital marketing
Company Name: Metrolina Greenhouses
Position Name: E-Commerce Specialist
Location : Huntersville, NC 28078
Job Description : Position Summary The E-Commerce Specialist will support Metrolina Greenhouses and retailers in the scale-up and growth of our e-comm business. The position will be responsible for the creation, maintenance, quality, and improvement of product listings. We are looking for a fast, effective teammate to work cross-functionally within Metrolina to streamline tasks and processes, maximize activities to meet and exceed our e-comm KPI’s. The E-Commerce Specialist will work collaboratively with internal teams (including DTC, marketing, sales, creative, and supply chain) to support our go-to-market e-comm strategy with timely, positive, quantifiable business outcomes. Competencies Project Management Problem Solving Job Knowledge Communication Drive for Results Key Responsibilities E-Comm Specialist will be responsible for maintaining product listings and inventory through multiple retail channels Optimize content based on retailer requirements, strong knowledge of keyword search, web rankings, and inventory availability Test performance for enhancements and optimization of product listings Schedule and process inventory based on forecasts, real-time updates, and product performance Develop and Support Content Timelines and Promotions in alignment with set forecasts and product timing Maintain a running knowledge of product catalogs and top sellers across accounts Report on product listings and make recommendations and/or adjustments based on performance Ensure compliance and knowledge of marketplace policies and guidelines, communicate these changes to the organization Develop relationships and understanding with cross-functional teams within Metrolina. Contribute to the communication and workflow between departments. Monitor e-commerce marketing for updates, offerings, and developments Establish, maintain, and improve processes for the entire e-comm marketing team Ad hoc tasks/projects to stay ahead of the e-commerce learning curve Support business by communicating via reporting of e-commerce results Other duties as assigned Minimum Qualifications Bachelor’s Degree in Business, Marketing, Communications, Operations, or related field 2+ Years Ecommerce Operations Experience Experience with Online/Retail Merchandising Expertise and Understanding of Ecommerce product listings Technical aptitude (Microsoft, Adobe, DAM) and ability to expand knowledge to customer interface Self-starter and results driver Ability to multi-task with focus and flexibility Knowledge of online or direct-to-consumer business models Keen understanding of major retailer e-commerce platforms for product optimization Experience in retail data analysis- sales and marketing Strong Communication skills Detailed oriented Time management skills Ability to manage multiple priorities and effectively deliver in a fast-paced environment Positive attitude and work ethic Preferred Qualifications Horticulture/Plant knowledge background and/or interest a plus Experience with Digital Marketing is a plus Travel Employee may need to travel locally occasionally to work sites. No overnight travel required. Job Setting & Physical Demands Employees in this position work both indoors and outdoors regularly. The role flexes between sedentary, walking, and long periods of standing; however, some administrative duties such as filing are required. This would require the ability to lift files, open cabinets, bend, or stand as necessary. To perform the job successfully the candidate must be able to use a computer and other standard office equipment such as phones, copiers, fax machines, etc. Fluency in the English language and the ability to see, speak, hear, read, and write are required. Normal work hours are M-F 8AM-5PM; however, the ability to travel by all means of transportation and to work any hours/days of the week necessary to meet business needs is required. Disclaimer This job description indicates in general the nature and levels of work, knowledge, skills, abilities, and other essential functions (as covered under the Americans with Disabilities Act) expected of people assigned to this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. All employees may be required to perform activities outside of their normal job responsibilities from time to time as needed. EOE – All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability, or veteran status. Monday – Friday 8:00am – 5:00pm Some weekends and overtime may be required
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