July 17, 2024

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Job Category : Digital marketing
Company Name: ARUP Laboratories
Position Name: Online Community Moderator
Location : 580 S Chipeta Way, Salt Lake City, UT 84108
Job Description : Job Details
Description
Schedule:
Monday – Friday (40 hrs/wk)
8:00 AM – 4:30 PM

Department: Client Services – 234

Primary Purpose:

The Community Moderator writes and edits content for the Salesforce Knowledge Article database, collaborates with Marketing and other internal stakeholders, manages and participates in discussion threads, and acts as moderator for information and communications on ARUP’s external facing website Community.

About ARUP:

ARUP Laboratories is a national clinical and anatomic pathology reference laboratory and an enterprise of the University of Utah and its Department of Pathology. Based in Salt Lake City, Utah.

ARUP proudly hires top talent to create a work environment of diversity, professional growth and continuous development. Our workforce is committed to the important service we provide to over one million patients each month. We always strive for excellence and have a strong desire to have involvement with the advances in medicine and the role laboratory services plays within each patient’s life. We never forget that there is a patient behind every specimen we receive.

We are looking for individuals who want to contribute to ARUP’s culture of accountability, integrity, service, and excellence. Consider joining our dynamic team.

Physical and Other Requirements:

Stooping: Bending body downward and forward by bending spine at the waist.

Reaching: Extending hand(s) and arm(s) in any direction.

Mobility: The person in this position needs to occasionally move between work sites and inside the office to access file cabinets, office machinery, etc.

Communicate: Frequently communicate with others.

PPE: Biohazard laboratory environment that requires use of personal protective equipment in accordance with CDC and OSHA regulations and company policies.

ARUP Policies and Procedures: To conduct self in compliance with all ARUP Policies and Procedures.

Sedentary Work: Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.

Fine Motor Control: Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling.

Vision: Having close, far, and peripheral visual acuity to perform a variety of tasks such as make general observations of depth and distance.
Qualifications
Education
Required
Associates Degree or better in English or related field.
Preferred
Bachelor’s Degree or better in English or related field.
Experience
Required
One to three years of writing experience in a related field
Advanced spelling and grammatical skills
Preferred
One or more years of clinical laboratory experience
Experience using Salesforce CRM and/or other CRM systems
Familiarity with Salesforce Knowledge Articles and/or other Content Management Systems
Comfortable communicating in online social environments while promoting ARUP brand
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)


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