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Job Opening for Sr. Content Producer, Communications in University of Pennsylvania (3400 Civic Center Boulevard, Philadelphia, PA 19104)

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Job Category : Digital marketing
Company Name: University of Pennsylvania
Position Name: Sr. Content Producer, Communications
Location : 3400 Civic Center Boulevard, Philadelphia, PA 19104
Job Description : University Overview The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America’s Best Employers By State in 2021. Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play. The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more. COVID-19 vaccination is a requirement for all positions at the University of Pennsylvania. New hires are expected to be fully vaccinated before beginning work at the University. For more information about Penn’s vaccine requirements and the use of Penn Open Pass, visit the Penn COVID-19 Response website for the latest information. Posted Job Title Sr. Content Producer, Communications Job Profile Title Communications Specialist Job Description Summary The Sr. Content Producer – Communications is a member of the Marketing & Communications team and focuses on all sources of communication with our audience from point-of-application through admission and matriculation. This role will create and support all content and communication related to application processes and procedures, admissions decision release, yield events and programming, and enrollment/onboarding, including oversite of WISR (the admitted student network). They will develop an expert-level awareness of the needs and perspectives of our applicants and admitted students, ensuring that communications across web, print, email, client care and the digital space are helpful, encouraging, and clear, and that they convey in vibrant and compelling ways the key differentiators that make Penn such a vital and unique community. They will collaborate with other members of the M&C team, with Admissions Officers and campus partners to conduct research and acquire insights that give them an expert-level understanding of the experiences and perspectives of our applicants with a focus on admitted students, our yield efforts, and the onboarding/enrollment process. They will use these insights to create application and enrollment communications that are efficient, streamlined, and that convey the energy and authenticity of the Penn Admissions Brand. Job Description Responsibilities: The Sr. Content Producer – Communications is a member of the Marketing & Communications team and focuses on all sources of communication with our audience from point-of-application through admission and matriculation. This role will create and support all content and communication related to application processes and procedures, admissions decision release, yield events and programming, and enrollment/onboarding, including oversite of WISR (the admitted student network). They will develop an expert-level awareness of the needs and perspectives of our applicants and admitted students, ensuring that communications across web, print, email, client care and the digital space are helpful, encouraging, and clear, and that they convey in vibrant and compelling ways the key differentiators that make Penn such a vital and unique community. They will collaborate with other members of the M&C team, with Admissions Officers and campus partners to conduct research and acquire insights that give them an expert-level understanding of the experiences and perspectives of our applicants with a focus on admitted students, our yield efforts, and the onboarding/enrollment process. They will use these insights to create application and enrollment communications that are efficient, streamlined, and that convey the energy and authenticity of the Penn Admissions Brand. Qualifications: Bachelor’s degree. Degrees in Marketing, Communications, Journalism, Media, or Public Relations preferred. A deep commitment to issues of access and inclusion within higher education, and an understanding that these are essential lenses through which every project and work product created by our office must be viewed. Outstanding writing skills and the ability to understand and alter tone appropriately for different audiences. Business writing and creative writing experience preferred. 4-6 years of experience working within communications. Higher education experience preferred and enrollment management communications highly valued. Must have a desire and passion to find new ways to engage and share Penn stories with our audiences. Deep knowledge and understanding – and interest in – communications best practices across different mediums including email marketing, print, and digital communications. Ability to lead, plan, develop, and implement projects / programs that deliver on priorities and the communication skills and collaborative spirit to maintain relationships while also redirecting interest if a project is not viable or aligned with priorities. Vision to establish measurements and success metrics and to teach others to understand and value this data. Application Requirement: A Cover Letter and Resume/CV are required to be considered for this position. Please upload your Cover Letter where it asks you to upload your Resume/CV; multiple documents are allowed. Job Location – City, State Philadelphia, Pennsylvania Department / School Provost’s Center Pay Range $50,684.00 – $77,716.00 Affirmative Action Statement Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class. Special Requirements Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job. University Benefits Health, Life, and Flexible Spending Accounts : Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family’s health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars. Tuition : Take advantage of Penn’s exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions. Retirement: Penn offers generous retirement plans to help you save for your future. Penn’s Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard. Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family-whatever your personal needs may be. Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you’re newly hired, you won’t have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting. Wellness and Work-life Resources : Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That’s why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance. Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally. University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University’s libraries and athletic facilities, or visit our arboretum and art galleries. There’s always something going on at Penn, whether it’s a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you’re right in the middle of the excitement-and you and your family can enjoy many of these activities for free. Discounts and Special Services : From arts and entertainment to transportation and mortgages, you’ll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks. Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures. Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements. Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household. To learn more, please visit: https://www.hr.upenn.edu/PennHR/benefits-pay
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